Privacy Policy
Last updated: 19 September 2026
1. Introduction
NY Softech (“we”, “us”, or “our”) is a digital marketing agency based in Chandigarh Tricity (Chandigarh, Mohali & Panchkula), India. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, fill out a form, request a free audit, or engage our services.
By using our website or submitting your details to us, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal identification information - name, email address, phone number, business name, website URL, and any other details you provide through our contact or lead forms.
- Business & campaign information - details about your business, industry, current marketing activities, ad spend ranges, and goals that you share with us for strategy or audit purposes.
- Technical & usage data - IP address, browser type, device information, pages visited, time spent on pages, and referral sources (collected via cookies and analytics tools).
- Communication records - emails, WhatsApp messages, call notes, and other correspondence between you and our team.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services or free audits
- Prepare proposals, strategies and reports tailored to your business
- Manage and optimise digital marketing campaigns on your behalf
- Improve our website, services and user experience
- Send service-related updates, reports and important notices
- Comply with legal obligations and protect our legitimate interests
We do not sell your personal data to third parties.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
When data is no longer needed, we securely delete or anonymise it.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies.
10. Children’s Privacy
Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- NY Softech
Chandigarh Tricity, India - info@nysoftech.com
- +91 7340830099